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Medical Office Assistant

Medical Office Assistants (MOA) perform a variety of administrative duties in doctors offices, dental offices, hospitals, medical clinics and other medical settings and include a variety of administrative duties in support of managerial and professional employers. They are employed in offices throughout the public and private sectors.

Medical Office Assistants type correspondence, reports, invoices and related material from handwritten copy or machine dictation, using a computer or word processor or desktop publishing software. This may include the preparation of presentation materials. They also prepare routine correspondence and compile data, statistics and other information. Some MOA’s assist committees by taking minutes.

The duties of Medical Office Assistants also include specialized tasks. They schedule and confirm medical appointments and deliver messages between doctors and patients, type medical records and reports from handwritten notes, and interview patients to complete forms and case histories. They also make sure doctors get paid, by completing insurance and other claim forms and handling billing procedures. They may order medical supplies as well as regular office supplies.

NOTE: CPR, First Aid and basic WHMIS will be completed during the Medical Essentials component.

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